Hot under the collar?

Looking back at my last two postings – one praising British Gas customer care, the next calling for a windfall tax on energy profits – it occurs to me that they do look a bit contradictory.

So has watching the Arsenal match in between caused a dramatic change of mind?

Actually I don’t think there’s a contradiction. I pay British Gas for the gas and for the homecare service, so I’m contributing to their profits. I’m not asking them to cut back on the service, but to use the proceeds in a more sustainable way.

We’re still waiting to see if the Government agree….

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1 Comment »

  1. Alan Potts said

    Don’t hold your breath! The Ofgem report into energy suppliers earlier this week still leaves the poor and vulnerable contributing more than necessary to the British Gas coffers. The government don’t care and Ofgem has no teeth!

    Alan Potts, Highgate

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