Posts Tagged Waitrose

Angel Waitrose due to open 2 April

When we lost our local Woolworths last summer, we didn’t know then they would all be going.

I was sceptical about the plan to replace our busy Woolworths. It was one of only two in Islington, the other all the way up at the Archway (it’s also now closed of course); and we already had 2 Waitroses, one at Nags Head and one on Whitecross Street near Old Street.

The only comfort is that at least our Woolies workers beat the others to the front of the job centre queue :-(

It’s not as if we got an instant replacement. Waitrose was supposed to open in October last year. It’s still nto happened. But finally there is some activity behind the hoardings, and the latest word is that the new store will open on 2nd April.

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Fiji water

Islington Friends of the Earth have alerted me that Fiji Water may be coming to Islington.

Fiji Water is perhaps the most extreme example of the fad for getting our H20 in a bottle and as far from home as possible – in Fiji’s case 10,000 miles away. Their website claims they are reducing packaging (hard when your product comes in a plastic bottle) and doesn’t mention the air miles involved.

Some Waitrose branches stock Fiji Water, but so far no sightings at Nags Head. Perhaps they’ve sussed that Islington residents aren’t that daft.

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Guardian blog 2 July

My weekly Guardian political blog is now online: covering the Waitrose/Woolworths row, reaction to the death of Ben Kinsella, and the vexed question of biofuels targets.

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Waitrose again

Surprise, surprise: Waitrose didn’t put my comment on their MD’s blog.

From moderation@waitrose.com
Your comment on Waitrose.com was not approved
Dear Bridget Fox

Thank you for visiting Mark Price’s blog on Waitrose.com. Unfortunately we were unable to publish your comment on the site as we felt it is best placed with our Customer Services team.

We will be happy to hear from you so please get in touch at customer_service@waitrose.co.uk or alternatively call our freephone number on 0800 188884 so that we can discuss your individual requirements.

Waitrose Customer Service is open 8am-10pm Monday -Friday, 8am-9pm Saturday and 9am-7pm Sunday.

Hope to hear from you soon,

Doreen Ann
Customer Service

As the comments they choose to publish are like this “Your announcement of expansion in London is just further proof of the public’s agreement in your ethos” I suppose I shouldn’t be too surprised....

Meanwhile, I have also written to the MD care of Customer Service.

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Woolworths & Waitrose: update

There’s been a lot of interest in the news that Waitrose is seeking to replace Woolworths at the Angel.

The Gazette and the Tribune have covered the story, so has the Londonist website and there’s even a Facebook group. (One of Ben Kinsella’s last acts was to join it.) I’ve had lots of emails supporting my view that while Waitrose is great, we don’t want to lose our Woolworths.

For a lot of Islington residents, closing Woolworths feels like yet another blow to popular local services for our community, like the closures of post offices and neighbourhood GPs.

Woolworths has something for everyone. Snobs who don’t shop there are missing out. On Sunday I went to the Farmers’ Market after church and bought some prime strawberries. That afternoon, I ate them from a pretty china bowl (from Woolworths). Yesterday I did my washing, carrying it around in my very handy folding laundry basket (also from Woolworths). And I can’t imagine Christmas shopping without it.

I don’t know if we can get them to think again, but I’ve now written to Mark Price, the managing director of Waitrose:

Woolworths & Waitrose in Islington

I am writing to you about your plans to replace our much-loved Woolworths store with a Waitrose and to ask you to think again.

This is not an anti-Waitrose letter. Waitrose is a brand with a high reputation and your existing Islington stores at Nags Head N7 and Whitecross Street EC1 are deservedly popular.

But we do not want to lose our Woolworths. And we don’t think this is the right place for another Waitrose, with Sainsburys and Marks & Spencer so close by.

Since I expressed my views on this, I have been overwhelmed with messages of support from people who think the same way. If you don’t believe me, take a look at the Facebook group that’s been set up.

The press release announcing the plans, says that you are expanding into ‘prime locations’ – Islington, Marylebone, Chiswick and Clapham.

Well, Islington is a lot more mixed that those other areas, the reality is very different from the media image. We are one of the most deprived boroughs in London and a lot of families here depend on stores like Woolworths.

Woolworths is always busy because it provides a lot of goods that Islington families appreciate: popular toys, kids’ clothes, home ware, music and DVDs, all at affordable prices.

With a recession looming, is it really the right time for you to be expanding to a third store here, and for us to lose our Woolworths?

There other shops at Nags Head who benefit from shoppers being attracted from N1 by the Waitrose there. If they shop at the Angel instead, you may still get their business, but other local shops will lose out. Waitrose is a socially-minded organisation, please consider the impact this will have.

Please think again. Continue to invest in your excellent stores at Nags Head and Whitecross Street ; but let us keep our Woolworths at the Angel!

Yours sincerely,

Bridget Fox


I’ve also posted something similar on Mr Price’s blog on the company website: it’ll be interesting to see if it appears and if so, what response we get.

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Wait a minute, Waitrose


Hot off the press is the news that Waitrose has taken over some Woolworths sites, including one in Islington. I’m assuming that this is the big Woolworths in Chapel Market/Liverpool Road at the Angel, not the one at Archway.

Everyone loves Waitrose don’t they – all the lovely food, ethical sourcing, partnership schemes, and relatively uncrowded stores. What could fit better with the outside world’s perception of small l liberal Islington than a Waitrose. Surely good news? Maybe not.

So why am I worried? Firstly, the Woolworths site is already sandwiched (no pun intended) between an expanded Marks & Spencers foodstore, and a large Sainsburys. Any independent food vendors, whether shops or the stalls in Chapel Market, who’ve survived competition from those two may yet fail with Waitrose on the scene too. Do we want that?

There is already a perfectly fine Waitrose at Nags Head, Holloway, a short bus-ride from the Angel, with a large car-park. Waitrose have obviously decided their business can survive with a second outlet in the borough, but what about their Nags Head neighbours? If Waitrose shoppers from N1 no longer go to Holloway, then the other shops there will lose out.

And what about Woolworths? It’s not Waitrose’s fault if Woolworths chose to sell up this site but not everyone in Islington falls into the Waitrose demographic. Woolworths is always heaving because it provides a lot of goods that Islington families appreciate: popular toys, kids’ clothes, home ware, music and DVDs, all at affordable prices. Their pink fairy wand with a flashing star wasn’t exactly my taste but proved a big hit for my niece’s birthday. I’ve picked up everything from tea towels to tools there, and while I can afford to switch to Waitrose; not everyone can. Where are those customers supposed to go when Woolworths closes?

So yes, I may enjoy the occasional bottle of Waitrose bubbly. But no, I won’t be opening any to celebrate this particular development.

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